Privacy Policy

Last updated: 26 April 2026

TMG Carpentry Services LTD (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit tmgcarpentry.ie (the “Website”). We are based in Donegal, Ireland, and this policy is written in compliance with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

1. Who We Are (Data Controller)

TMG Carpentry Services LTD is the data controller responsible for your personal data.
Contact: info@tmgcarpentry.ie

2. What Personal Data We Collect

We may collect the following categories of personal data when you use our Website:

• Name – so we can address you correctly.
• Email address – to respond to your enquiries.
• Phone number – to contact you regarding your carpentry enquiry or quote.
• Usage & technical data – including your IP address, browser type, pages visited, and time spent on the Website, collected automatically via cookies and server logs.

We do not collect payment or billing information directly through this Website.

3. How We Collect Your Data

• Contact/enquiry forms – when you submit a message or quote request.
• Email or phone – when you contact us directly.
• Automatically – cookies and similar technologies collect usage data when you browse the Website.

4. Lawful Basis for Processing

We process your personal data on the following lawful bases under the GDPR:

• Legitimate interests (Article 6(1)(f)) – to respond to your enquiries and administer our business relationship with you.
• Consent (Article 6(1)(a)) – for non-essential cookies where your consent is obtained before placement.

5. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide quotes for carpentry services.
• Communicate with you about your project or booking.
• Maintain and improve our Website.
• Comply with legal and regulatory obligations.

We will not use your data for unsolicited marketing without your explicit consent.

6. Cookies

Our Website uses cookies – small text files stored on your device – to help the Website function correctly and to understand how visitors use it.

• Strictly necessary cookies – required for the Website to operate. These cannot be disabled.
• Analytics cookies – help us understand which pages are visited and how users navigate the site. These are only placed with your consent.

You can control or delete cookies through your browser settings. Disabling cookies may affect some functionality of the Website.

7. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We do not currently share your data with third-party marketing or analytics services. Your data may be shared only in the following circumstances:

• With professional advisers (e.g., accountants, legal advisers) under confidentiality obligations.
• Where required by law, a court order, or a regulatory authority in Ireland or the EU.

8. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is typically retained for up to 3 years unless you request earlier deletion. After this period, data is securely deleted.

9. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right of access – request a copy of the data we hold about you.
• Right to rectification – request correction of inaccurate data.
• Right to erasure – request deletion of your data (“right to be forgotten”).
• Right to restrict processing – request we limit how we use your data.
• Right to data portability – receive your data in a structured, commonly used format.
• Right to object – object to processing based on legitimate interests.
• Right to withdraw consent – where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.

To exercise any of these rights, contact us at info@tmgcarpentry.ie. We will respond within 30 days as required by GDPR.

10. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC):

• Website: www.dataprotection.ie
• Phone: +353 (0)761 104 800

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

12. Links to Other Websites

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:
TMG Carpentry Services LTD
Donegal, Ireland
info@tmgcarpentry.ie